From: lara brayshaw
Sent: Monday, September 01, 2014 9:40 PM
To: guest@privatevillasandhouses.com
Subject: Fw: Welcome Home Letter for Lara Brayshaw and Family

Hi Merry

Sorry it has taken me so long to respond.

Thank you for all your work in putting our holiday together and running so smoothly. There were no issues at all and we couldn’t have done it without you.

We adored the ladies at Villa Joty and would like to go back to visit them and stay again. They were so kind and loving to the children and were more than happy to accommodate Tom’s gluten free diet. They were simply the best service I have ever had and we felt like we bonded with them even though we were only there a few short days.

Eco Gili was wonderful also although completely different to the villas. The island was beautiful and we loved the accommodation and the proximity to the beach. So easy to get around and the food was delicious.

Palm River was a spectacular villa. I would love to transfer the staff at Joty to Palm River next time if possible. Palm River was so beautiful and so much space in the bedrooms and rooms filled with sunshine. Very beautiful gardens and plenty of grass area.

Thanks once again.

Hopefully we will see you again one day.


Villa The Arsana Estate April 2014

To Santi and Mira

I just wanted to extend my many thanks for making my birthday and family holiday the best ever.
We all loved our Bali experience but most importantly the Arsana Estate. The villa was perfect from the layout, surroundings, staff and facilities. Everything was ideal. I could easily live there.

Special thanks to you both for answering my hundreds of questions, as I do like detail, but very important as trying to keep 13 other family members informed and happy.

We would so love to go back to The Arsana Estate in the future.

Many thanks again

Janine Bisset
National Sales & Marketing Manager

Jaspa Herington Pty Ltd

I wanted to personally thank you and say how amazing I and my entire family found The Arsana Estate. The villa’s layout, décor, surroundings, staff were all amazing and we loved everything.

We had the best family holiday and myself an awesome birthday.

The villa and team that work for you are the best and want to commend you personally.

Hope you are enjoying your few days at your paradise now (left a bottle of Australian Sav Blanc for you to enjoy)

Thanks again and we so want to plan another trip in the future to the Arsana Estate.

Janine Bisset
National Sales & Marketing Manager

Jaspa Herington Pty Ltd
116 Bayfield Road East
Bayswater North VIC 3153

Isagenix Conference 115 participants- Four Seasons Jan 2014

Hi Brett:

Now that we are all safely home and back to the mayhem of the office with 13
working days until our conference, I wanted to reach out to you with a
sincere thank you for truly showing us the beauty, the serenity, the
attentive service and the 5 star hotels and restaurants of Bali. I know I
speak for all of our Associates and their families, and for the staff, when
I say it was our best incentive trip ever!

What made it the best? More than the beautiful resort, more than the
exquisitely prepared and presented food, more than the fun outings … the
difference was you! You made our job so much easier … all we had to do
was focus on our people. You provided such great service and a value-packed
agenda, no one had anything to complain about.

In past years without a Brett, we had to check out restaurants and
activities once we got there. We had to handle airport pick-ups and
drop-offs, brief staff, hurry to deliver payment, come up with plan B’s and
handle complaints. Now that we’ve had a Brett we are truly spoiled and
will never go Brett-less again.

Thank you for having our back and for covering every single detail,
including the professional photos, getting attention for those who fell ill
and for seeing all our people off to the airport. We look forward to having
the pleasure of doing business with you again. Please let me know if there
is anything I can ever do to help you.


Sandy Cantin
Director of Field a Development
Isagenix ANZ

Dear Ririn
Thankyou for your follow up email – i have just completed the survey and also lodged a review on trip advisor.

I would like to Thank both you and Yuni – and all others involved for all of your hard work.

By all accounts – the event was a HUGE success – the feedback that i have received has all been 100% positive – it will be very hard to live up to expectations for this client in the future.

I wish i could have been there for the actual event but i have to say that i really didn’t need to be – with Brett and all the staff of Four Seasons working so hard to ensure the success – how could it have gone wrong.

The Management of Isagenix were absolutely blown away not only by the resort itself but also by the level of service and attention to details that all of the Staff and Brett displayed.

I have received rave reviews on all aspects – the rooms, the catering, the helpfulness, friendliness and professionalism of all of the staff – from the front desk, to the restaurants, the activities department, the bar staff – the housekeeping – it honestly was a huge success.

This company as you know does these incentive based trips multiple times a year – i think if it was possible – they would keep coming back to FS Jimbaren Bay.

I am extremely thankful too, for your co-operation with Brett Morgan – i think without the close working relationship that you all have with Brett – this event would not have been as perfect as it was.

I honestly can’t thank you enough for all you did – i am definitely singing your praises to all of my colleagues and also identifying other clients that may have similar needs.

Please pass on this email and my sincere thanks to everyone that was involved in the Isagenix trip. It really couldn’t have been better.

I would also like to thank you Ririn – and Yuni and Sherry who made time for me when i did my pre-conference visit – this was so important for me in terms of making sure that all was good from my end – without that – i would not have been as confident – or as knowledgeable and that proved to be a very important part of getting this event together.

Thankyou all so very very much.

I look forward to working with you in the future.

Kind Regards

Liza Noakes I Senior Travel Manager I Hyslop & James Travel Associates

104 Alexander Street I Crows Nest I NSW I 2065
T: 61 2 8062 3700 I F: 61 2 8062 3799

25 May 2013
Villa Champuhan and Villa Kalua

Hi Cazzie and Brett,
I just wanted to say a huge thanks for arranging such amazing villas in Bali-
Both were just amazing!!!!! The staff were great at both- but I must say they were 6 star at the 2nd Villa Kalua- I have never experienced any that good in my life!!!!
Brett-I will arrange payment for alcohol next week –
Thank you so much again to both of you!!!!!!!!!!!!!!!!!!!!!
Speak soon
Sha Sha xxxx

Sharon Barclay
Managing Director
Oasis Homewares
17 Bourke Road
Alexandria NSW 2015
Ph: (02) 8197-1234
E: sharon@oasishomewares.com
W: www.oasishomewares.com

06 May 2013
Keren and Richard Wedding at Villa Marxiz

Dear Brett,

Thanks again for everything, to say we were impressed with Marxiz and the wedding is an understatement!

We will certainly be in touch and look forward to catching you again, we are already talking about a trip next year!

If you are in Sydney at all, please let us know and we would love to meet you for a drink.

Congratulations to you and your team once again.

By the way Frank, the photos are really spectacular, please thank the photographers for us – they are of a very high standard.

Kind regards,

Keren and Rich.

What a great stay”
Reviewed 23 October 2012 NEW Anthony Mckay and friends 1 x5 bed , 2 x 3 bed villas at Eden By The Sea

My family and friends and I recently travelled as a large group (requiring 11 rooms for the group) for the 10th year memorial of the 2002 Bali Bombings. We booked through privatevillasandhouse.com (thanks Brett and Davina) which we just superb and handled every little thing in advance for us and made so many suggestions to ensure a smooth arrival and enjoyable trip.
I will start the villa review with the fact that the staff are top notch, at no stage were we left wanting for anything. Wayan and his crew do a remarkable job 24/7. They would even send the staff down the road (for a small $2 surcharge) to pick up coffees from our favourite coffee shop. The were always prompt, trustworthy, courteous and polite and we had many a good chat with them.
I agree with some comments previously about the paint etc but it by no means detracted from the residence and is what you would expect in a tropical location on the beach, and the staff were continously repainting and mending while we were there so they definately keep this up to scratch.
I also disagree with the comments on the chefs/cooks. Gede and the rest of the cooks prepared us sensational breakfast every morning and his bbq (especially the fish) rivalled any of the resturants at a fraction of the price. I thoroughly recommend a bbq at least once during your stay.
The location is up the changuu / smeinayk end of town but rather than taking taxis, you can walk along the beach and reach the main resturants like beach club mosaic, ku de ta etc in minutes. The is also the famous naughty nuris ribs just up the road and changuu club a short trip away.
The massage ladies that come to the villa are great and the two massage houses near nuris were also excellent (hot stone massage for $12 for 90 minutes).
All in all a great stay and enjoyed every minute of it.
• Stayed October 2012, travelled with family

17 Oct 2012 Eden By The Sea 3 bedroom frontside villa

Hi Brett and Davina,

I just wanted to email you to let you know what an UNBELIEVABLE time we had staying at Eden!!!

We have now decided this will be an annual trip and wouldn’t dream of staying anywhere else.

The staff were AMAZING to say the least, they looked after us so well and made our stay so comfortable. The villa itself is beyond belief – we had to pinch ourselves every morning.

All in all our stay was perfect and between five of us we could not think of anything that needed improving.

I will be recommending Eden to all of my clients as will Rebecca and we look forward to not only booking for ourselves again but sending our clients on this amazing experience.

Thank you again for all of your help.

Kind regards, Rachel Byrne
International Travel Consultant | Flight Centre Hurstville
Shop 442, Westfield Shoppingtown | Hurstville NSW 2220 |
Ph: (02) 9580 0066 | Fax: (02) 9580 0198 | Email: rachel.byrne@flightcentre.com.au

16 Oct 2012 Four Seasons Jimbaran Residence Villa

Hi Liza

Thanks for organising Bali – we had a wonderful time and I couldn’t recommend the Four Seasons highly enough. Everything was fantastic, and the staff and service brilliant. The resort was beautiful, beach lovely and landscaping stunning. Was very sad to leave in fact. We will definitely go back. The villa was fabulous and really glad we chose that over the resort, as it was ideally located for us and it was great driving around in the buggy plus being opposite the beach.

Wish we had stayed the extra few days as it turned out, as the weather in Sydney was soooo awful the day we came home, and thanks for trying to work out a last minute deal.


Melinda Hartwright


Sent: 29 Nopember 2011 12:06
To: ‘info@cherange.com’
Subject: Testimonial – a thank you from Darren and I
Dear Karen,

From the bottom of our hearts, we would like to thank you for the most incredible wedding day we could have ever imagined.

It was a difficult search finding a wedding planner in a different country, however when I first met you I knew 100% that we had made the right decision. I always say, that having an Aussie husband gives you an understanding of what we are all about, growing up in Indonesia allows you to get things done in a somewhat complicated country, and your French background gives you the perfectionism and eye for style that everyone looks for in a planner.

From our first meeting, you were nothing but prompt, informative and organised throughout the year or so of the planning process. You gave us some fabulous ideas, and I love how you had the strength to let us know when we had some terrible ones! Putting us in touch with your husband Brett to organise accommodation for our 90 guests was just the icing on the cake for us. He was absolutely amazing and did much more for us that organise our accommodation. Brett was there every step of the way during the week leading up to our wedding. You were also amazing, making sure that our sunset cocktails, welcome drinks and our surfing day and spa day went off without a hitch.

The actual wedding day was an absolute dream come true. Neither Darren nor I had to lift a single finger. We had complete faith in you and your team. I am not one to normally sit back, and can sometimes have difficulty in letting go the reins. However you had confidently built up that trust over the year of planning. You created something so beautiful for us and the gorgeous Pantai Lima Estate, that even now I look back at photos and can hardly believe that Darren and I got married there.

It seems to be a common statement in all of your testimonials, however I have to say it again….all of our 90 guests had the time of their lives…and many of them have said without a doubt it was the best wedding they had every been too. The amazing food, the delicious cocktails, the transport you organised for the guests, the DJ and the fabulous Traffic Blues Band, the beautiful cake, spectacular flowers and decorations, the lighting, the sound, our beautiful celebrant Kim…all of the elements were pulled together in such a seamless way which meant both Darren and I were simply left to completely enjoy every second with our guests.

Karen, thank you so much…to you, your team, and to your fabulous husband Brett. You both became very dear to both Darren and I and we were very sad to leave you both after our last dinner in Bali together.

I would have absolutely no hesitation in recommending you to anyone, and if there is anyone is Australia who would like a firsthand account of your services, please put them in contact with me!

Lara Saunders & Darren Beesley, Sydney, Australia

By Email Tuesday 10 August 2010

 Hi Brett ,

  I thought I would start of my testimonial with “Simply Amazing” 

 I would really like to thank Brett for his great service and knowledge of Bali villas.

He was able to recommend the perfect villa for me & my extended family that more than suited all our needs.

We stayed at Pantai Lima – Villa Mary , the villa was spectacular and the staff were amazing. Anything that we wanted was taken care of in a quiet and efficient manner , nothing was a problem.

 The location was to die for.

 I have been in the travel industry for almost 20 years and I would have no hesitation in recommending Brett and his team to plan your perfect villa stay.

 When you get a chance can you throw me a few ideas for next year only my family of 4-6 pax around Medewi !!

 Also can you let me know 1 bedroom apartment in the centre of Florence , any ideas ?

 Thanks again.


 Press & James Travel Associates

Level 2, 11 Bungan Street

Mona Vale NSW 2103

(Access via Akuna Lane)

Ph: 02 9979 5235
Fax: 02 9979 4821

Email: nathan_press@travel-associates.com.au
website:   www.travel-associates.com.au/press

The best compliment my client can give me is referral business from their friends and family. Thank you for your support.

Ellie Stayed at Eden By The Sea In January 2011
Hi Davina and Brett,

Thank you so much for renting us the villa Eden at Seminyak is was AMAZING!

The service and the villa was more than we could ever expect.

Hopefully we can rent it again next year


Mon 31/01/2011 2:40 PM

Risa and Osamu stayed at Eden By The Sea in March 2011
Hi Edi and Brett,

I just came back to australia.
We would like to say thank you so much for your support during our stay.
Our family, friends and we had great time at Villa Eden. It was like a dream!!! Although in Japan, it is a disaster at a moment, it is a miracle that our family made their trip to Bali. Thank you very very much for your help and kindness. Especially for the wedding night dinner at villa, it was amazing!!! Thanks for the great decoration as well as a beautiful cake!! We all enjoyed a lot and indeed had most wonderful time in our life.

Thank you very much!
Kind regards,

Risa and Osamu=

Email received Mon 21/03/2011 10:28 PM
in relation to Risa and Osamu wedding night dinner at stay at Eden By The Sea